Hot Tips is a collection of candid advice by and for product people.
Found a great new way to build your roadmap? Got an awesome design or research tool you can’t live without? Unearthed the holy grail of prioritisation techniques?
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📖 Be as open as you can. Share your insider knowledge. Something people won’t have come across before. A Hot Tip reveals how you do things.
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💌 Keep it short and personal. Aim for 200 words max, and word it like you’re helping a friend out.
Every week, we’ll curate the best Hot Tips and share them with the community.
Do you consider your company design led? Design is at the centre of every experience we create. So how do you ensure your design team has a path to improve, up-skill and deliver even more value?
Every designer wants to feel like their work has impact and that they are growing and learning. But even now, only a minority of design leaders have set out a clear path for those in their teams to grow. To remedy this, a progression framework is key.
What is a progression framework?
A progression framework (or ‘competency matrix’, ‘career ladder’) is an internal document created to help employees understand the expectations of their roles, and how to progress and grow at work.
They attempt to answer common progression questions, including:
Not having a progression framework in place leads to frustration, apathy and talented designers leaving the company – while leaders are putting off implementing a framework, their designers are being approached and poached by others.
The problem is, these frameworks are hard to write, and harder still to use effectively in assessing and setting goals for a team. A good framework (a) goes into a level of granularity that leaves no ambiguity around expectations, (b) is flexible as a team grows and (c) allows for regular goal-setting and measurable growth over time, for everyone. This takes hours of manager and team time.
Luckily some teams have open-sourced their frameworks. Several of them are on progression.fyi, providing valuable guidance and even a template.
Jonny Burch, helping designers build great careers at Make and Grow, previously design lead at Deliveroo