Hot Tips is a collection of candid advice by and for product people.
Found a great new way to build your roadmap? Got an awesome design or research tool you can’t live without? Unearthed the holy grail of prioritisation techniques?
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Think of it as a precious piece of advice you wish you had received when you started building products. It’s a short snippet of wisdom that helps you do things differently. With Hot Tips, we hope to show there’s no ‘one best way’ and it’s ok!
📖 Be as open as you can. Share your insider knowledge. Something people won’t have come across before. A Hot Tip reveals how you do things.
🎨 Show, don’t (just) tell! Talking about your roadmapping process? How about including a screenshot of the tool you use? There’s nothing like seeing your ‘behind-the-scenes’.
💌 Keep it short and personal. Aim for 200 words max, and word it like you’re helping a friend out.
Every week, we’ll curate the best Hot Tips and share them with the community.
Many teams are built around these core roles and all need to have their seat at the table. But how do you ensure the relationship thrives? Do you take a specific approach?
On my team at Government Digital Service, we have 'fika' each afternoon. It's Swedish for 'a coffee and cake break'. We take 15 minutes to chill out as a team, connect with each other, and clear our heads for the final onslaught of the day. We have a hard rule that no one talks shop during fika; instead, we chat about life outside work and what we like getting up to, our interests and qualities.
When you're working on tough stories or complicated infrastructure, empathy and patience are paramount. Fika helps propagate that.It's caused us to gel more as a team, brought us much closer together and means we see the humans behind the job roles – as if we were a family.
Don't have meetings for meetings sake, but do make sure your team communicate. All too often I have worked in teams where a direct question to another team member would have resolved an issue a lot quicker than the individual trying to resolve problems in isolation - your team are there to help, make the most of the extra brain power. You should never be made to feel like you are asking a stupid question, especially if you are seeking the advice of another discipline. In my experience the best teams are ones that will take the time to involve the right people at the right time.
Morning stand ups are important, they involve the whole team and help identify who is working on what and identify the top level issues that need to be addressed. I cannot recommend these enough, but make sure they are short. Longer conversations should take place between the relevant people after the stand up.