Early-bird tickets are now on sale!
31st Oct & 1st Nov 2019 – London, UK

Sharing the stories behind great products

Building great products is hard. JAM is about learning from those who've been there and done it. Street food, craft coffee friendly vibes included.

Book now

Building great products is hard. In 2015, the two of us started JAM to learn from those who've been there and done it. Over the years, what started as a small side project has turned into the unmissable rendez-vous for passionate product people.

Mathilde & Seb

What's on?

A story-packed conference to get inspired, followed by a day of hands-on workshops. Come just for one day or grab a combo ticket for the full experience.

Thursday 31st Oct 2019


Enjoy a series of 9 carefully crafted stories, blending insightful retrospectives, honest lessons and practical tips.

Day Friday 1st Nov 2019


Add skills to your your product toolkit with one of our hands-on, specialised workshops, taught by experts in their field.


9 speakers will share in-depth stories on how they addressed specific challenges within their organisation.

Jeff Gardner
Head of Platform Partnerships, Intercom

Jeff Gardner is Head of Platform Partnerships at Intercom. In his 7 years at Intercom, Jeff has seen the company grow from 8 to 600+ and over and over again has experienced the importance of using storytelling to create high performing and culturally aligned teams through various stages of growth.

Currently, in his role as Head of Platform Partnerships, Jeff remains focused on delighting customers by bringing Intercom together with partners to build apps and integrations that power relationships and fuel growth.

Jeff lives in the Italian alps and spends as much time as he can outside; climbing, skiing, and running.

About Jeff
Laurissa Wolfram
Director of User Experience Research, MailChimp

Laurissa Wolfram-Hvass is the Director of User Experience Research at Mailchimp. Her team uses qualitative, quantitative, and mixed methods research to understand Mailchimp’s customers, products, and competition—all of which play a vital role in prioritizing product decisions, guiding feature development, and designing the customer experience.

Laurissa earned her PhD in English Rhetoric and Composition from Georgia State University, where her work focused on how user experience research is used to inform and influence product decisions. She lives in Atlanta with her husband and in her free time enjoys traveling, wandering around farmers markets, and refurbishing old furniture.

About Laurissa
Matt LeMay
Co-founder, Sudden Compass

Matt LeMay is the author of Agile for Everybody (O’Reilly Media, 2018) and Product Management in Practice (O'Reilly Media, 2017). He has helped build and scale product management practices at companies ranging from early-stage startups to Fortune 50 enterprises.

Matt was selected as a Top 50 Product Management influencer by the PM Year in Review for both 2016 and 2015. Matt is co-founder and partner at Sudden Compass, a consultancy that has helped organizations like Spotify, Clorox, and Procter & Gamble put customer centricity into practice.

In his work as a technology communicator, Matt has developed and led digital transformation and data strategy workshops for companies like GE, American Express, Pfizer, McCann, and Johnson & Johnson. Previously, Matt worked as Senior Product Manager at music startup Songza (acquired by Google), and Head of Consumer Product at Bitly.

Matt is also a musician, recording engineer, and the author of a book about singer-songwriter Elliott Smith. He lives in Portland, OR with his wife Joan and their turtle Sheldon.

About Matt
Jonny Burch
Founder, Progression

Jonny is a designer and the founder of Progression, a product focused on helping folks in tech teams to describe, map and grow their skills. Progression allows leaders to create flexible and industry-tested progression frameworks for current and future team members to measure themselves against.

For the last seven years Jonny has led product design teams in tech. Most recently he scaled the consumer and growth groups at Deliveroo as the company grew from 150 to 2000 employees and 12 countries around the world.

Having experienced first hand the pain of scaling teams fast, Jonny took the plunge from design leader to founder. In February 2018 he resigned from Deliveroo and launched Progression with the mission of helping to answer the age-old question ‘How do I grow at work?’.

Since starting late last year – and with zero funding – he’s enlisted a number of London tech’s most celebrated design teams. But this is just the start.

Next up? A future where anyone can build their skills with the same care and autonomy that they do their work. Better, fairer, more fulfilling careers for all.

About Jonny
Kaarel Kuddu
Head of Product, Transferwise

Kaarel is the Head of Product at TransferWise. For four years, he’s been responsible for the expansion and development of the TransferWise product around the world. Prior to TransferWise, he founded and ran a product and engineering consultancy.

About Kaarel
Maryam Mazraei
Founder & CEO, Autopsy

Maryam started Autopsy after her first startup, an ethical menswear e-commerce company failed and spotted an opportunity in learning from failure. Maryam has over 9 years of experience in branding and digital marketing with rounded knowledge and experience in both the startup environments and scale-ups in a range of industries such as SaaS and E-commerce.

Maryam also has a Masters in Technology Entrepreneurship from UCL and consistently gives talks and provides mentorship to fellow entrepreneurs.

About Maryam
Jamie Nicholson
UX Research Lead, Instagram

Jamie Nicholson is a product research lead at Instagram. In his current role at Instagram, Jamie leads research testing new ideas and pursuing interesting opportunties for the company.

Prior to this role Jamie was research lead for the Instagram Feed, Stories and Profile teams, leading research projects that have contributed to the launch of features such as Close Friends and the Music Sticker. Through this work, he and his team have helped the product grow to over 500 million daily active users.

Before Instagram, Jamie spent 8 years working in design & innovation consulting where he helped a broad range of Fortune 500 companies develop innovative product and service offerings. Jamie lives in San Francisco and when he's not working enjoys escaping the city to go climb or cycle.

About Jamie
Susana Lopes
Product Manager, Onfido

Susana Lopes is a Senior Product Manager at Onfido. She has over 5 years' experience working on B2B products, having taken multiple high profile features and products all the way from inception to launch.

She has a breadth of platform experience across Web Front & Back End, iOS, Android and Machine Learning Infrastructure products, and is a proud data nerd with a MEng from Imperial College London.

About Susana
Graham Paterson
VP Product, Editd

Graham is the VP of Product at EDITED, the retail data platform powering the world's most successful retailers.

Prior to joining EDITED in 2019, Graham spent 3 years at Deliveroo where he held the position of Group Product Manager, working with teams across all aspects of the product including consumer, B2B, internal tooling, pricing, and artificial intelligence systems.

In addition, Graham has helped to scale and grow brands such as Transferwise, and Intuit (QuickBooks), building the customer experience and supporting expansion into new markets.

With a background in design and development, Graham started out building his own products, such as NightCapp the late-night bar locator, which originally ignited his passion for the Product area. Graham is also the Editor of Product Dogs, a blog for people who build digital products. The content includes a series of essays, ideas, and general thoughts on how to build better products.

About Graham
Ilya Blokh
Director of Product Management, Blinkist

Ilya leads the Product Management team at Blinkist, building a product that helps people fit learning into their already busy lives. He is focused on shaping and leading a self-empowered team of PMs, while looking for new ways that Blinkist can inspire people to keep learning.

About Ilya


The day after the conference, continue learning with one of our expert trainers. Places are limited – first come, first served!

9 / 10 places available
Learn Sketch in a Day
Learn all the essentials for designing your own web and mobile interfaces using Sketch, through a hands-on, task-based approach.
Seb Powell
Co-founder at Jam
11 / 16 places available
Using Jobs-To-Be-Done for Product Strategy
Learn how to leverage Jobs-to-Be-Done (JTBD) approach to guide your product vision and strategy.
Steph Troeth
UX Consultant at Freelance
11 / 18 places available
Articulating Design Decisions
Based on the best-selling book from O'Reilly, this practical and fun workshop focuses on principles, tactics, and actionable methods for presenting design.
Tom Greever
UX Director at Bitovi
14 / 18 places available
Design Sprints Done Right
A hands-on workshop designed to help you learn by practicing the tools and techniques within a Design Sprint.
John Vetan
Founder at Design Sprint Academy
11 / 12 places available
Supercharge Your User Research Skills
Enhance your skills in conducting the three main roles of user research: discovery, validation, and usability.
Matt Isherwood
UX Consultant at Freelance


JAM is not your traditional conference. It’s a day you’ll remember!

No bullshit

Hear the raw, honest stories of what goes on behind the scenes of your favourite products — from people who are facing the same challenges as you.

Brilliant conference @makingjam, my first time and am really impressed, great speakers, had a top day and gained a lot of insight. Really surpassed other (more expensive) Product conferences I’ve been to. Bravo 👏🏻 #product #JAMConf18

Holly Niblett
Product Manager @ carwow

Great crowd

Join 600 product managers, designers, founders, engineers — and everything in between — to learn, eat, chat and have a great time.

Day one of #JamConf18 and connected with the people of @monzo @lufthansa @Treatwelluk @Telegraph @jlandpartners @Photobox @weareberyl @thread - it’s been pretty incredible. Thanks team @makingjam!

Eva Liparova
Product Manager @ V&A

Tasty food

It's hard to learn things on an empty stomach. Breakfast, lunch, snacks and unlimited tea and coffee are all part of the ticket price — veggie options included!

Trendy venue, delicious food, cosy vibes. Perfect fit for the #JAMConf17 @StreetFeastLDN @makingjam"


A killer after-party!

When the talks end, the party starts! Stick around for music, craft beer, cocktails and great chats!

A double jam at #JAMConf17 today! Great to see how some of my favourite @Strava features were born. @sweet_UX.

Mateusz Tylicki
Product Manager @ Kheiron Medical

Don't take our word for it!

77% of attendees said the conference was 'better' or 'way better' than similar events.

Brilliant conference @makingjam, my first time and am really impressed, great speakers, had a top day and gained a lot of insight. Really surpassed other (more expensive) Product conferences I’ve been to. Bravo 👏🏻 #product #JAMConf18

Holly Niblett
Product Manager @ carwow

Had a great time at #JamConf18 yesterday. Some great talks, met some great new people, tasty snacks, and tastier audience questions from http://sli.do 😏👍

Jesse Payne
Product Designer @ Personably

#JAMConf18 is THE #productmanagement event to attend in London this year. I spoke there 2 years ago and had an absolut blast. A honest, no-bullshit conference with lessons learned from the trenches. And this year, they have workshops too!

Antoine Sakho
Head of Product @ busuu

Psyched for my first JAM conference today- best way to hone product management skillset is to hear examples /learnings from awesome product people #JamConf18 👌

Caroline Stretton
Product Owner @ Lloyds Banking Group

OK, so #JAMConf18 conference's philosophy speaks to my heart. They bring in new voices, cut through the clutter, & help you Get shit done™. They're friends with @londondesignjam & @SunilUXD with good reason... and they have early bird tickets on sale!

Rachel Ilan
Senior Designer @ Google

Fantastic day with @makingjam running 5 different workshops for all tastes and needs! 💯🔥 I love this community too much! ❤️ #JAMConf18

Maria Stylianou
Engineering Manager @ Monzo

The most insightful talk I've heard in so long - love hearing someone learn, apply and share tangible takeaways. #jam2016

Timothy Platt
Product Manager @ Capital One

I love how honestly @hugocornejo talks about the successes and challenges the @monzo app has faced #honestybestpolicy #jam2016 #design #tech

Sarah Benson
Product Designer @ Qubit

It was a brilliant event @makingjam - Well organised, inspiring speakers & the delicious food! My team and I throughly enjoyed it. #jam2016

Ji Young Kim
Meditator, Designer & Creative Director

Huge love to @hugocornejo recognising the biases that caused issues + actively fixing, great to have influential people call this out #JAM2016

Pauline Richey
Freelance Senior Product Consultant

Cardboard chairs, red trainers... And interesting real-life product management stories. Yes, I'm at #JAM2016 in Bethnal Green.

Tim Sleath
Product & Data Privacy @ Exponential

Traditional tech conferences are about huge crowds, lousy name tags and tasteless coffee. Jam is just the opposite. I'll be back next year!

Chloe Donegan
Pre-Sales Engineer @ Qubit
Join the conversation on Twitter!


Home to London's popular Street Feast market, JAM 2019 will take place at the iconic Hawker House, Canada Water, London.


JAM wouldn't be possible without our awesome sponsors!

Are you in?


Sale ends on 31 January 2019
£250 + VAT
Conference + Workshop
£750 + VAT
Sold out!


Sale ends on 31 July 2019
£350 + VAT
Conference + Workshop
£850 + VAT

Book now and save £100!


Sale starts on 30 June 2019
£450 + VAT
Conference + Workshop
£950 + VAT


Do you offer group discounts?

Absolutely! And the more, the merrier – so we hope you come along with your team.

4-8 tickets – 10%

8+ tickets – 15%

Drop us an email before checking out and we'll send you the relevant discount code - hello@jamlondon.io

What's the refund policy?

We'll offer a full refund for any cancellations made 30 days before the event starts.

Can I update my registration information?

Yes, just send us an email.

Is my registration fee or ticket transferrable?

Yes, just send us the name of the new attendee and we'll transfer the ticket.